Subject access requests

The general data protection regulation allows you to find out what information is held about you including information held within your medical records, either in electronic or physical format. This is known as the “right of subject access”. If you would like to have access to all or part of your records, you can make a request in writing to the organisation that you believe holds your information. This can be your GP, or a provider that is or has delivered your treatment and care. You should, however, be aware that some details within your health records may be exempt from disclosure. This will in the interests of your wellbeing or to protect the identity of a third party. If you would like access to your GP record please submit your request in writing to:

The practice manager
Swadlincote Surgery
Darklands Road
Swadlincote
DE11 0PP

When completing a request:

  • Upon your written request from either yourself or your authorised representative, we will prepare a copy of your medical records.
  • This will be carried out within one calendar month of receipt of your written request. We may have to extend the timescale and we will notify you as soon as possible if this is the case. This can be because of work volume, level of requests or resource issues and this allows us a further two months to provide them.
  • Your records will be prepared and held at the surgery for collection, either by yourself or your authorised representative. Please bring proof of ID to collect your records. If you use an authorised person, they must provide evidence of authority and their own proof of ID.
  • Once you have received your prepared records from the surgery they become your responsibility. You are now able to share and copy your information with who you wish. Please keep your information safe. We will not routinely prepare your records multiple times.
  • There is no charge for this service. However, multiple, excessive or repeated requests will result in a charge.
  • For follow on requests we will prepare your records from the point of your last copy. This means that you can add the new information to your copy ensuring you have a complete set of data.