Patient Participation Group

What is a Patient Participation Group (PPG)?

A Patient Participation Group is an active group of patients who volunteer to work in association with the GPs and healthcare staff with the aim of achieving high quality and responsive care for patients.

The PPG comprises a committee of permanent members aided by representatives of healthcare professionals from the practice. A wider group called a Virtual PPG, consisting of patients from the practice,  may also provide opinions and feedback concerning patient services to the main PPG.

Why do we have a PPG?

As pressures on the National Health Service grow, it is essential that we maintain a good level of communication between patients and the practice. Furthermore, a modern general practice welcomes constructive feedback from patients in order to rectify any problems that may occur.

What role does the PPG play?

The PPG’s objectives are as follows:

  • Advising GPs and healthcare staff on patients views of their practice.
  • Communicating with the wider patient body.
  • Carrying out research into the views of a practice’s patients and carers.
  • Assisting at health promotion events.
  • Fundraising to assist services and facilities provided by the practice.
  • Co-ordination with volunteer services, support groups and National Health Service bodies.
  • Working with the practice to promote health and well being initiatives for the benefit of patients.

Patients will benefit through having the opportunity to recommend improvements to ensure better awareness between the practice and their patients. In addition, patients are able to understand more fully the workload of healthcare staffs and practice procedures.

Join the PPG

To join the PPG, please complete the Patient Participation Group registration form.