Prescriptions

What is a repeat prescription?

A repeat prescription is a continuous supply of certain medication that you can routinely order for a set period of time without having to see a doctor.

The doctor will arrange for this medication to be available for you to order for a clinically appropriate length of time and you will then require a review.

We review any regular medication on a repeat prescription annually.

Ordering repeat prescriptions

The easiest ways to order repeat prescriptions are:

We do not accept requests for repeat prescriptions by telephone.

Prescription Medicines Order Line (MOL)

There is a central team called the NHS Prescription Medicines Order Line (MOL) and you can order your repeat prescription through a quick and simple telephone call to 0115 855 0260, 8am-4pm, Monday to Friday (excluding bank holidays).

If you wish to request a call back from the Medicines Order Line (MOL), please email
dicb.southmolonlinerequests@nhs.net and include the following information:

  • Include in subject line “callback request”
  • The name of your GP practice
  • Your name
  • Your date of birth
  • Your contact telephone number

Collecting your prescription

Information:

You can usually collect your prescription 3 working days after you have ordered it.

You will need to choose a pharmacy to collect your prescription from. We call this nominating a pharmacy.

You can change your nominated pharmacy at any time:

Questions about your prescription

If you have questions about your medicine, your local pharmacists can answer these. They can also answer questions on medicines you can buy without a prescription.

The NHS website has information on how your medicine works, how and when to take it, possible side effects and answers to your common questions.

Go to Medicines A to Z (nhs.uk)

If you would like to speak to someone at the GP surgery about your prescription:

Prescription charges

Find out more about prescription charges (nhs.uk).

What to do with old medicines

Take it to the pharmacy you got it from or bring it in to the surgery. Do not put it in your household bin or flush it down the toilet.

About pharmacists

As qualified healthcare professionals, pharmacists can offer advice on minor illnesses such as:

  • coughs
  • colds
  • sore throats
  • tummy trouble
  • aches and pains

They can also advise on medicine that you can buy without a prescription.

Find a pharmacy (nhs.uk)

Many pharmacies are open until late and at weekends. You do not need an appointment.

Most pharmacies have a private room where you can discuss issues with pharmacy staff.