Privacy Information

…like to access this information, you will need to complete a subject access request (SAR). Please ask at reception for a SAR form and you will be given further information….

Confidentiality

…should be disposed of safely by placing them in the confidential waste for shredding. If unsure about authorisation to disclose, or a person’s authorisation to receive confidential information, always seek…

Clinical Commissioning Group

NHS Derby and Derbyshire Clinical Commissioning Group (CCG) brings together the combined expertise of 116 local GP practices to commission health services on behalf of over 1,055,000 patients in Derbyshire….

Accessibility

Web (by Accessibility Insights) Web Accessibility (by Level Access) Markup Validation Service (by World Wide Web Consortium) WAVE Web Accessibility Evaluation Tool AChecker Functional Accessibility Evaluator (FAE) This statement was…

Routine Appointments

…first. Pharmacists are qualified healthcare professionals who can offer clinical advice, over the counter medicines and their use, to effectively and safely manage a range of minor health concerns. They…

Care Quality Commission

The Care Quality Commission (CQC) makes sure hospitals, care homes, dental and GP surgeries, and all other care services in England provide people with safe, effective, compassionate and high-quality care,…

Extended Access Appointments

Monday to Friday 09.00-12.00, Saturday and Sunday An hour and a half on all Bank Holidays (hours to be announced) This is not the same as the out of hours…

Why Does the Receptionist Need to ask What is Wrong With Me?

…It is important to ensure you see the most appropriate clinician. This can help us save a GP appointment for you when you really need it. Thank you for understanding….

Sharing your information

Your health and social care records contain important information about you. We’ll always keep your information safe and never sell it or pass it on. And making that information available…