Confidentiality

…should be disposed of safely by placing them in the confidential waste for shredding. If unsure about authorisation to disclose, or a person’s authorisation to receive confidential information, always seek…

Accessibility

…send us a message in our Contact Page We’ll consider your request and get back to you within 5 working days. Reporting accessibility problems with this website We’re always looking…

Privacy Information

…like to access this information, you will need to complete a subject access request (SAR). Please ask at reception for a SAR form and you will be given further information….

Routine Appointments

…first. Pharmacists are qualified healthcare professionals who can offer clinical advice, over the counter medicines and their use, to effectively and safely manage a range of minor health concerns. They…

Care Quality Commission

The Care Quality Commission (CQC) makes sure hospitals, care homes, dental and GP surgeries, and all other care services in England provide people with safe, effective, compassionate and high-quality care,…

Extended Access Appointments

…Monday to Friday 09.00-12.00, Saturday and Sunday An hour and a half on all Bank Holidays (hours to be announced) This is not the same as the out of hours…

Why Does the Receptionist Need to ask What is Wrong With Me?

…It is important to ensure you see the most appropriate clinician. This can help us save a GP appointment for you when you really need it. Thank you for understanding….

Sharing your information

Your health and social care records contain important information about you. We’ll always keep your information safe and never sell it or pass it on. And making that information available…

Your Data Matters to the NHS

…data that does not identify you, but sometimes it is necessary to use your confidential patient information. What is confidential patient information? Confidential patient information identifies you and says something…